We wanted to get a big sur couch however read that it tends to sag. I called customer service and a gentleman (which I regret not getting his name) helped me.
Mich. May 9, 2013 / 6:51 am. I thought since it was just one couch section and slipcovers that it would arrive shorter than a full couch but nope, it took just as long. I was required to show “proof” I had been trying to resolve this for the last six months. They said this falls under normal wear and tear.
I did not. I can spot wash them and the dirt/food stains easily come off. Sure enough, slipcovers for the Charleston are still available. We just got one of their love seats, 95″, and the instructions coming with it show four legs with wheels and four legs (rear) without wheels.
Thank you to everyone that took their time to leave some feedback!We are looking at a PB sofa, the Sullivan, does anyone have any feedback and experience with this model?In term of fabric, we are deciding between the Performance Twill (Warm White) 100% cotton and the Sunbrella Performance Slub Tweed (White) 100% Acrylic.Does anyone has experience and know if these two fabrics have a tendency to pill? At this point, I have no trust in the dates given since they seem to be completely arbitrary.
Send me an email with a photo of your current PB Seabury at I paid over $5k. Let me know your thoughts if you have a Pottery Barn couch yourself.
The sales people always appear to be happy about their work, and are knowledgeable about just about every item in the store. Sofas are meant to be lived on! It comes in 3 lengths. A major downside, though, is that there are no reviews for their furniture and products on Pottery Barn. Pottery Barn carries very nice items.
I’ll have to find out now about the cushion replacement Hi! On those we used high density synthetic foam and my fabric. I rarely need to fully wash them in the washer. One of the associates at Calico Corners previously worked at PB, and he just rolled his eyes when I told him of my experience. I bought new slipcovers for my new-to-me-second-hand Pottery Barn Cameron roll arm sectional and I’m going to tell you all about them!When I first moved into my house after the renovations were done, I had my favourite English roll-arm couch that I put in the living room and I still needed a couch for the TV/play room area in the basement.One of the teacher’s at my kids’ school was selling her The couch is very boxy and my staircase I guess is on the narrow side so the movers had no choice but to leave the sectional upstairs. I was thinking of buying the same, but Pottery Barn.com doesn’t show any customer reviews. It’s even made its way to Australia!So while I’ll probably never buy a Pottery Barn sofa, I’d definitely consider one second hand simply because it most likely won’t cost as much.And if you ever need a replacement slipcover for your Pottery Barn sofa, Wondering what our slipcovers feel like in person? Even after turning and switching places on couch. I asked them kindly to move my English roll arm downstairs which they did.But the sectional was way too big for my living room.
But I could be wrong.
After months, PB provided them. The bones seem ok but the cushions sag and are a disaster. They have these metal ‘teeth’ that grab the other section to hold it in place nicely. Although we at Comfort Works cannot help with the cushion situation, we can make slipcovers for your Seabury in the high-quality fabric that would give it a new facelift – if you still have it with you! Mine is so soft after multiple washes.Have you had any issues with the fabric pilling?
Better cushions come at a huge price. Nice, huh?So now I’m back to looking for an organic fabric sofa (without added flame retardants) that doesn’t break the bank. Sources:
What Customers Are Saying: NA There are no customer reviews available on the Pottery Barn website.
That’s the nap I am looking for — do you happen to remember the color?Here’s a helpful tip for everyone in regards to upholstery in general:That is really helpful thank you! It's super frustrating. Would you agree?Aside from the armrests, I’d say the Solano and Farlov are pretty similar and are a couple of my favourite sofas – very sleek and elegant, especially when they made an entire single seat cushion with no “gaps” in between Please comment with your real name using good manners.Please comment with your real name using good manners. I liked the fact that I could pop in at different stages of construction, comment, make changes that way etc.
I got my premium performance basketweave today, and it’s so scratchy. When I chose to order from Pottery Barn, I had assumed there would be good customer service since their prices are not cheap.
I’ll throw in a little discount for you too. I noticed among the complaints, on a different site, that most people who finally got PB to fix their issue had done that. Maybe it was on their paw, I have no idea.
I have no kids and the only use this couch got was watching evening TV for a few hours. A simple, single seat cushion with square arms, but because it’s fairly rounded it just looks very comfy overall. Our friends have had two to three sofas in the time that we have had ours. Very helpful.
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