After he filed a claim with his cardholder, American Express, StockX contacted him again days later and said heâd receive a refund because of âspecial circumstances.â The email also urged him not to reach out to his financial institution if this happened again. Some buyers continue to deal with fraudulent purchases, and the company's response (or lack thereof) is cause for concern.On the night of November 10, Pete King was on his laptop working from home when he received an email from StockX for an order of Nike Free RN Flyknit sneakers.
âIt's not even fishy; itâs messed up,â Mohiuddin says. Thatâs a troubling request, to say the least, coming from a company that hadnât stepped up until it was strong-armed.
He says StockX initially responded by saying all purchases are final. Apple officially unplugs Epic from the App Store
Additionally, all customers were offered 12 months of fraud detection and identity theft protection from MyIDCare. It said that it had immediately updated it’s system’s security, sent a message to all the customers to reset passwords and alerted them as well.
This information included user names, email … ItsNotTene Joined Jul 10, 2016 Messages 920 Reactions 2,032. However, to this day, he says, no one from StockX has replied to the â12 to 15 emailsâ he sent in the first 24 hours, or the follow-ups every few days since.
Interested parties can visit Attackers reportedly stole records from 6.8 million customers. âItâs a great platform in theory, but they need to implement two-factor authentication,â he says. “Anywhere where users have reused StockX passwords is now vulnerable to account takeovers and credential stuffing attacks,” said Jarrod Overson, director … Kimberly P. Mitchell/Detroit Free Press/TNS/Sipa USA StockX's warning of "suspicious activity" appears to have stemmed from a serious data breach. âAs a global tech company,â StockXâs spokesperson told For the sake of its customers, letâs hope the company is taking these issues seriously and finds a way to respond to peopleâs concerns in a less shaky manner and more with a sense of urgency.
Thatâs why King says heâll no longer use the service, even though StockX issued him a refund the day after his account was used to purchase the pair of Nike Free RN Flyknits. Moderator. We supply accounts to file hosts sites and much more! They were also purchased in womenâs sizing, a detail that instantly raised a red flag in his mind. After being provided with a sample of 1,000 records by the seller, TechCrunch contacted the individual customers and provided them with unique information, including their real name, username combination and shoe size.
No reply back from StockX after I replied to that but I've opened a PayPal case and disabled StockX on PayPal so no further damage can be done. What you need to know about Apple's iPhone 12 and 12 Pro It needs to set higher customer service standards for itself, and it needs to do it quickly before these problems grow out of control. King, a 28-year-old from California, was charged $2,482 â an outrageous amount for a pair that sells for an average of $77 on the site. He also says he bought a pair of Yeezys on StockX that he suspects are fake but canât confirm. And even though the shipping address was his own, King never made this purchase.When he tried to log into his StockX account to check on the order, someone seemingly had changed his password and locked him out of it. He didnât raise an issue because they were cheaper runners that he purchased for $30 or $40. As a consumer, I would be apprehensive about doing business with them going forward because I'm concerned about my data privacy and security. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. Whatâs more, although StockX exists in a market thatâs still young, thereâs not a business around that shouldnât be held accountable when usersâ money and information has been exposed. To be safe, you should reset those online logins if they indeed matched that of your former StockX login as a precaution.For those looking to delete their account we’ve found that it is possible but very difficult.Please note you have to click the FAQ section to delete your account or make any secure changes beyond resetting your password. How to buy a laptop for your kid (or revive an old one) But for all its success, many customers are upset by the companyâs response to the recent hack and the chain reaction it may have created.StockX stopped responding to user reviews on August 7, the day before it released a statement on the hack.One of these people is Rod Geddes, a 40-year-old from Ontario, who had three Adidas Yeezy purchases â by hackers seeking delivery to the United Kingdom â for a total of approximately $800 go through in mid-December. The data is already being sold on the dark web for about $300.Perhaps compounding the issue is the company's silence on the matter thus far. For many, the password update prompt email felt insincere following said situation.For those still wanting to use StockX, it is much recommended to change your password so that it differs from any password you use for any other important accounts such as your bank or your email. StockX has a message on its website said the company has launched an investigation into the matter and that no financial or payment-related information was leaked.
However, the e-mail did not detail what lead to the update.
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